Frequently Asked Questions...

 

  a)  What is the goal of Monaco Limousine &

      WestHollywoodLimo.com?

Monaco began to fill the need for prompt, on-time service in the West Hollywood, Los Angeles area.  We are known for our drivers who are knowledgeable, timely, professional and most of all.....smiling.  From Mexico to Las Vegas, we can make it happen at a reasonable price. Our Marketing Department is constantly monitoring the prices of our competitors to ensure you receive the most value for your dollar.

b)  What could I use Monaco for?

Our clients and friends use Monaco Limousine for airport trips, birthday parties, bachlorette parties, nights on the town and all their events (including but not limited to; the Academy Awards, SAG, Golden Globes, Proms - you get the picture).

c)  What type of cars does Monaco Limousine provide?

Towncars, Stretch Limousines, H2 Hummers, Chrysler 300's and now...the Monaco Mini-Yacht.

d) How do I reserve a car with Monaco?

You can e-mail your reservation, or simply click the 'ORDER FORM' button on the home page with

or simply give us a call at 323.654.8669. 

e) Does Monaco issue "Confirmations" so I can have a hard-copy, proof of my reservation?

Yes, you receive your confirmation via e-mail within 3 minutes of booking your reservation.  You can then print out the confirmation & have a 'hard copy' for your records.

f)  What credit cards does Monaco Limousine accept?

We accept Visa, Mastercard, Discover & American Express and arrive five minutes early to help with your luggage.  A receipt will be in the car upon arrival for your signature.

g)  How does Monaco Limousine know if my plane is going to arrive early or late?

Upon your return we "track" your flight and know the speed, altitude and location of your plane so if you arrive early or late it is no problem and your driver is on time.

h)  How do I find my driver upon my arrival into the airport?

Monaco Limousine "prints" our signs.  Instead of seeing your last name handwritten, we take the time to print all signs so that you can easily read your name from a distance, thus, ensuring you meeting your driver.

i)  What do your drivers wear?

Although our advertising ranges from provacative postcards to professional ads in most magazines, all drivers wear a policy driven uniform.  We do receive "special requests" (i.e., event themed parties, etc.) which has a broad range. 

j.  What can I expect when using Monaco's services?

You can always expect a smooth, comfortable and stress-free ride with a driver that knows Los Angeles and surrounding areas.  Monaco hires only drivers who truly love their job and have the knowledge to give you a true guide through Los Angeles.

k. Is Monaco Limousine different than other companies?

Yes, we monitor prices and are always extremely competitive and stand behind our work.  Our Monaco Bottled Water (MBW) & Monaco Mints are only an added bonus since our main concern is your smooth and stress-free ride.  With no hidden fees you will find our receipts are clear without any added charges to surprise you.  Personalized service that is prompt and amazing is what you will find if you look under Webster's Dictionary under "Monaco Limousine", WestHollywoodLimo.com. 

L.  Can I receive a quote?

Certainly, simply click the 'Request Quote' on our website.  Quotes are given with the information you input.  The quote you receive may not apply if the date of your reservation turns out to be a holiday or award show date and is subject to availability.

LIMOUSINE EVENTS

* Driver will arrive 5 minutes early

* Free Champagne!

  (All guests must be 21 yrs. of age)

* 3 stocked bars with alcohol, sodas, plenty

  of ice, crystal champagne & soda glasses.

* Fibre-optic lighting

* "Cool" neon lighting

* 2 TV's

* Stars that change color in the bar

* Professional & smiling drivers

* Receive your confirmation via e-mail

* Monaco Bottled water & Monaco Mints

* Glow sticks to add to the fun!

AIRPORT TRIPS

* Driver will arrive 5 minutes early to help

  with luggage

* We "track" your flight and know the speed,

  altitude and location of your plane upon your

  return so your driver is aware of the true arrival

  time.

* No airport fees

* No parking tolls

* Professional & smiling drivers

* Receive your confirmation via e-mail

* Monaco Bottled Water (MBW) even on

  airport trips.

* Upon your return, we now provide Monaco

  sponsored Purell towelettes to refresh, sanitize

  and moisturize your hands after deboarding.